Analyzing, planning and maintaining an effective Customer Journey has become the strategic asset for creating value for your company. This is because it symbolizes the “journey” and sum of all the experiences the customer will feel when interacting with the brand.
GGF Group follows and manages all customer journey touchpoints so that your customers will have fond memories of their experiences interacting with the brand, as in a “never-ending love story”.
GGF Group can give your company’s current customer experience a check-up.
By examining your touchpoints one by one and looking at your competitive context, we can give you a diagnosis broken down by the 6 CX pillars, highlighting strengths, weaknesses, challenges, opportunities, and areas where your current working methods can be improved.
Registered office: Via I ° Maggio 156 – 60131 Ancona
Tax code. and VAT number: 02140170420 – REA Number: AN – 164189 – Share Capital: € 460,000 i.v.
Phone: +39 071 2850
Fax: +39 071 2869888