Support your customers in the phases before, during and after an online purchase

Personalized assistance that provides information on products and services, the way the website works, the status of deliveries, complaints management etc. and can also take on business tasks by managing the order on the customer’s behalf. It is aimed at all businesses wishing to deal with B2C e-commerce and to guarantee a customer experience service in line with their own brand awareness.


• Increase the conversion rate of visits to purchases

• Average receipt increase

• Assistance throughout the purchasing process

• Increased online rating

• Possibility of cross-selling

• Improvement of the customer's online experience

• Growth of Brand Reputation

• Customer loyalty

Supporto informativo

Assistenza personalizzata

Presidio H24 7 su 7