Awards & Certification
CERTIFICAZIONE ISO 9001: 2015
Il sistema di qualità di GGF Group è certificato ISO 9001:2015 da SGS Italia S.p.A. per il seguente scopo:
CERTIFICAZIONE ISO 27001: 2013
Il sistema di gestione di GGF Group è certificato ISO 27001:2013 da DNV GL Business Assurance Italia S.r.l., per il seguente campo applicativo:
NET PROMOTER SCORE®
GGF Group is certified by Satmetrix for the Net Promter Score Index.
CMMC AWARDS 2019
GGF Group ranked 3rd with Eden Viaggi
A 24/7 multichannel customer care service for travelers For Eden Viaggi, we developed a customer experience program linked to the B2C channel that was able to retain and assist the customer throughout the life cycle: from website navigation to order processing and through to the travel experience and assistance from a “concierge” that is always operational and accessible via a number of contact channels.